Privacy Policy

FROST By Mucharata Ltd.
FROST By Mucharata Ltd. recognizes the importance of building trusting relationships with our customers . We believe that building trust begins with protecting the privacy and confidentiality of your personal information, which is fundamental to the way we do business at FROST By Mucharata Ltd.

This Privacy Policy sets out
  • the purposes for which we collect, use and disclose your personal information;
  • the type of personal information that we collect;
  • how we use and disclose that information;
  • how we obtain your consent to the collection, use and disclosure of that information;
  • how we secure and retain that information; and
  • how you may access your personal information.
Collection of Personal Information

FROST By Mucharata Ltd. will only collect personal information by lawful and fair means and not in an unreasonably intrusive manner. As a general rule, the personal information that FROST By Mucharata Ltd. collects will be limited to that which is necessary for the purposes that are identified for their collection.

FROST By Mucharata Ltd. will not collect personal information from individuals under the age of 18.

Use of Personal Information

FROST By Mucharata Ltd. will only use your personal information for the purposes for which it was collected, or otherwise required by law.

Disclosure of Personal Information

FROST By Mucharata Ltd. will not disclose, share, sell or rent your personal information to third parties outside of FROST By Mucharata Ltd. without your consent.

Retention

FROST By Mucharata Ltd. will only retain personal information for as long as necessary to fulfill the purpose for which it was collected, and as required or otherwise permitted by law. The retention of personal information is dealt with below.

Collection, Use and Retention of Personal Information

FROST By Mucharata Ltd. will collect, use and disclose personal information as follows.

Personal Information

For the purposes of this Privacy Policy, "personal information" means any information about an identifiable individual.

Personal Information Collected From Customers

Purposes of Collection of Customer Information

FROST By Mucharata Ltd. will collect, use and disclose your personal information only for purposes that it was provided and is reasonable in the circumstances of our relationship, as described in further detail below.

Collection of Customer Personal Information

To purchase FROST By Mucharata Ltd. products, customers fill out the information required in the Customer Order Form, of which you as a customer will have seen, filled out, and signed. Customers may also provide similar information by telephone, fax, or email.

Use of Customer Personal Information

FROST By Mucharata Ltd. will use the personal information disclosed in the Customer Order Form to process and complete the customer's order, including for shipping and billing purposes, and to verify either the purchase or the delivery.

In addition, a customer's name, mailing address, email address, and telephone number and language preference will be used for the following limited purposes:

Customer Satisfaction At FROST By Mucharata Ltd. we mean to ensure that the purchasers of our products are completely satisfied with their FROST By Mucharata Ltd. products, and all aspects of the purchase process. Accordingly, the personal information identified above may also be used for purposes of monitoring and ensuring customer satisfaction, including trouble shooting problems and resolving disputes.

Post-Sale Marketing Purposes the personal information identified above may also be used to keep past and current customers informed of new products and promotions at FROST Bby Mucharata Ltd. , including catalogues and service calls.

Detection and Prevention of Fraud We may use personal information regarding customers in order to detect and protect us against error, fraud, or other criminal activity. We may share this information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

-permitted or required by law;

- trying to protect against or prevent actual or potential fraud or unauthorized activity; or

-investigating fraud that has already taken place.

Customer Consent

When a customer fills out and signs a Customer Order Form, FROST By Mucharata Ltd. will assume that the customer consents to the collection, use and disclosure of the above personal information, for the purposes which we have set out above, unless notified otherwise.

A customer may withdraw his or her consent at any time, by contacting our Privacy Officer in the manner set out below.

Personal Information Collected From Website

This Privacy Policy applies to personal information collected from FROST By Mucharata Ltd. websites. For information on FROST By Mucharata Ltd. Website Privacy Policy, please visit here.

Retention of Personal Information

FROST By Mucharata Ltd. will retain your personal information, including credit card information, for as long as it is required under tax legislation to keep business records (which may be up to 7 years), and upon the expiry of which all credit card information will be destroyed.

Other Important Points

Security

FROST By Mucharata Ltd. is committed to maintaining the security of your personal information.

In this regard, FROST By Mucharata Ltd. takes all reasonable precautions to ensure that personal information is kept safe from loss, unauthorized access, modification and disclosure.

Among the steps taken to protect your information are:

Data encryption

Web passwords

Limiting access to personal information to employees with a need-to-know basis only

Using SSL (Secure Socket Layers) to submit information over the website

Restricting access to personal

For a more detailed description of steps that FROST By Mucharata Ltd. takes to protect your personal and confidential information, please contact http://www.frostbymucharata .com

Accuracy

FROST By Mucharata Ltd. endeavours to ensure that all personal information collected and retained is accurate, current and complete as necessary for the purposes for which we collect, use or disclose the information.

As it is important that the information be accurate and up-to-date, please inform us of any changes to your personal information, as soon as possible.

Access

Subject to the exceptions provided by the applicable law, we will provide you with access to any personal information that we have collected, used or disclosed, upon your written request, within 30 days.

Amendments to Privacy Policy

FROST By Mucharata Ltd. regularly reviews its policies and procedures and may revise its Privacy Policy without notice.

In the event of any such amendment, which will be in compliance with the applicable law, the appropriate notice will be posted on FROST By Mucharata Ltd.'s website.

Your continued use of our products or websites, the posting of changes to this Privacy Policy, will signify your acceptance of those changes.

Contact

If you have any questions with respect to our policies concerning the handling of your personal information or if you wish to request access to or correct your personal information, please contact http://frostbymucharata.com